The latest news and updates from the Chalcots Estate – w/c 26 February 2018

Winter weather

Please take care in the cold weather. If you have friends or neighbours who need extra assistance, please check on them to make sure they are safe and well. If you are concerned about their welfare, you can contact your Housing Officer who will be able to call them or make a home visit.

When the Met Office issue warnings of particularly cold or icy weather, the caretakers for your block will grit a number of priority spots including entrances and steps. Caretakers have a supply of grit to last several days, if there is an icy spot that they have missed please contact them so that they can deal with it. The caretakers also have access to snow shovels and your TRA can request them if required.

We would like to remind residents of Taplow, Burnham, Bray and Dorney that they will not be charged for any additional gas heating costs caused by the removal of cladding. Your bill for this period will be adjusted accordingly. Residents of Blashford have been able to claim £35 a month to cover any additional gas heating costs. If you feel cold, we encourage you to use your central heating systems. If you are a Blashford resident and have not yet claimed your additional fuel allowance, please call 020 7974 4444 (option 7).

Well and Warm home visits are still available. If you would like advice on how to efficiently heat your home, call the Green Camden Helpline on 0800 801 738.

If your boiler breaks down and you need repairs please call United House via Rydon’s contact centre on 020 7288 8322. United House can organise repairs to fix any issues with your boiler, heating or electric systems.

Other news

If Virgin Media, BT, Sky or a similar company are coming to complete works that could compromise fire seals in your home, (e.g. running cabling into your flat) please ensure they sign in with the contractors for your block when they arrive. In doing this the contractor can advise the safest way for the job be completed. If you are unsure whether Virgin Media or any other company have signed in, please ask them to provide proof of having done so.

We remind residents to keep communal areas clear of clutter and rubbish. This is in the interests of your safety and the safety of your neighbours. Items left in the communal areas pose both a fire risk and create trip hazards. If you see anything left in the communal areas, please report it to your caretaker or call Camden on 020 7974 4444 (option 7).

We remind residents that smoking is not permitted in the communal areas. If someone is persistently smoking in the communal areas, you can contract security on 07903 232 593.

Feedback from TRA technical meeting, Wednesday 2 March 2018, present Blashford, Taplow, Burnham, Bray and Dorney

The TRA group asked Camden for an update on the lights above flat doors. There was a discussion about the cost effectiveness of the lights, including the suggestion of replacing them with efficient LED lights. There were also discussion about whether or not the lights needed to be on 24-hours a day or only during set hours.

Camden and the TRA group discussed the current situation with the windows. Camden noted the investigations were expected to continue for a couple more weeks. Camden confirmed that it would provide a further update on the windows the options under consideration at the next meeting.

Camden and the TRA group discussed security in the blocks. Camden noted that a security presence remained in Bray control room and that they could be called out on 07903 232 593 if residents had any concerns.

The group discussed the underground carparks. Camden reported that only ten cars had not been able to return to the carparks. They also said that the new guttering, capturing water and limescale deposits, would be installed to open up previously unavailable spaces. Taplow asked for the two TRA spaces to returned to use.

Taplow said that the alarms on the scaffolding kept going off. Camden said when the alarms go off a contractor must attend the scene. It was acknowledged that the alarms were disruptive and Camden said they would discuss how the process for turning off the alarms could be streamlined.

The TRA asked for help gritting the paths leading up to the blocks during the period of ice and snow. Camden said they would talk to the caretaking team about this.

As the amount of work taking place on the Chalcots has slowed down since the removal of the cladding, the group discussed taking the TRA technical meetings down to fortnightly.