Love Clean Streets app launched for Camden residents
Camden Council and its street cleaning, recycling and waste partner Veolia have launched an improved app for residents to report antisocial waste issues such as illegally dumped rubbish, dog mess, graffiti and litter in the borough.
The Love Clean Streets app will alert Veolia to issues raised by residents and using pinpoint location mapping, street cleaning teams will review and respond to reports to continue keeping Camden clean.
The Love Clean Streets app is replacing the Clean Camden app, offering an improved and streamlined experience for users. This also includes features that will provide residents with status updates, so they know when the issue they have reported has been received and dealt with.
Current Clean Camden app users will still be able to report street cleaning issues while it functions, but will now be prompted ‘in-app’ to update to the new Love Clean Streets app.
It is easy to download the new app. All you need to do is:
- Download the Love Clean Streets app - available free of charge from the Android and iOS app stores.
- Set your ‘home authority’ on the app to ‘Camden’. This will make sure you receive the app’s full functionality, including relevant local information.
- Use the app to report issues like dumped rubbish, dog mess, graffiti and litter.
Using the app is quick and simple. All you need to do is take a photo of the rubbish or graffiti and provide some basic details including the location. Camden’s street cleaning teams will then be alerted to the issue, and let you know when it has been sorted.
The app is one part of the council’s ongoing efforts to reduce the levels of dumped rubbish, dog mess, graffiti and littering in the borough.
Keeping Camden’s streets clean is now more important than ever during the current public health crisis.
Residents have a valuable role to play in this, by using the app to report any dumped rubbish, dog mess, graffiti and litter they might see in the borough.
The new Love Clean Streets app builds on the success of the Clean Camden app, offering an improved user experience. We want to make it as easy as possible for residents to report and keep track of issues they’ve raised, so we can all work together to keep Camden clean.
People who flytip and graffiti are anti-social individuals doing harm to our community and cost the council, residents and businesses money.
Between April 2019 and March 2020, the council issued 399 Fixed Penalty Notices (FPNs) for fly tipping in the borough.
Russell Griffiths, Senior Contract Manager for Veolia Camden: “Our crews work extremely hard to keep Camden clean for residents, but unfortunately we face daily battles against illegal and antisocial waste behaviours, like littering and dumping around the borough. The Love Clean Streets app is a fantastic way for us to learn of issues before we see them ourselves, so that we can respond proactively to help keep Camden clean.
"With the help of residents using the Love Clean Streets app, the Veolia teams can address street cleansing issues caused by antisocial behaviours quicker, in a joint effort to protect the community for all.”
For more information on the Love Clean Streets app visit camden.gov.uk/lovecleanstreets
For large items that don’t fit in household bins, residents can book bulky waste collections at camden.gov.uk/bulky-waste-collection
The Council’s website also includes a series of toolkits that residents can use to help keep Camden clean: camden.gov.uk/clean-camden