Get advice on the new Consumer Rights Act

The Consumer Rights Act became law on 1 October 2015 and will affect your business if you sell goods, services or digital content.

The act consolidates eight pieces of legislation and includes longer refund rights and new protection for consumers buying goods and services online.

Businesses and consumers who understand their rights and responsibilities will save time and money.

If you are a business in Camden and you need advice on your own trading practices you can contact Camden council’s trading standards team.

You can also find more information in the Business Companion which has a number of in-depth guides to help your business understand and comply with the law.