Flooding on Loudoun Road

Wednesday 21 December

Flooding and collection of bulky waste and rubbish – Saturday 24 December

Camden Council and Veolia are supporting Camden residents who have been affected by the recent flooding in the Belsize Road area .

As part of this support, Camden Veolia will be collecting general rubbish, furniture and other bulky waste items placed out by 8am on the morning of Saturday 24 December  for free in the following flood affected areas:

  • Belsize Road (from Abbey Road to roundabout)
  • Loudoun Road (from Boundary Road to roundabout)
  • Hillgrove Road (from Finchley Road to roundabout)
  • Belsize Road (from Finchley Road to roundabout)
  • Fairfax Road (from Finchley Road to roundabout)
  • Fairhazel Gardens (from Goldhurst Terrace to roundabout)

If you have experienced property damage and wish to make a claim, please call 0800 316 9800 before removing any items from your home. Thames Water’s loss adjusters may need inspect the damage before items are removed.

Please put items outside your property at street level, without blocking the pavement, on Friday evening or before 8am on Saturday to ensure they are not missed.

We will only be able to collect items from outside your home at street level – we are not able to collect from inside your home.

A similar collection will take place the following Saturday morning, 31 December.  

Any other flood affected Camden properties not located on these roads can also call 020 3567 8105 or email to arrange a free collection.

Camden Veolia can only collect waste caused by this recent flood - if residents need to dispose of other items they may need to pay for a collection.

Sunday 18 December

Thames Water have advised that all residents should now be back in supply of water following yesterday’s burst pipe in Loudoun Road.

If you’re still experiencing no water or need any further support, please call Thames Water on 0800 316 9800.

For the latest updates, visit Network latest | Thames Water.


Saturday 17 December (evening) 

Camden Council is continuing to support Thames Water and residents who have been affected by this morning's water burst pipe.

Thames Water remain on site and are currently advising that water pressure in the area is starting to return and will continue to do so overnight. In the meantime, if residents require water, Thames Water have set up a water bottle station at Willesden Sports Centre, Donnington Road, NW10 3QX.

The Council is assisting Thames Water who are arranging accommodation for residents who need it.

A Thames Water vehicle is located outside Tesco Metro 47 Belsize Road for residents who need advice and support. Residents who need further support should call Thames Water on 0800 316 9800.

The rest centre at Swiss Cottage Leisure Centre will be closing this evening.

For new updates, follow @thameswater on Twitter or visit Network latest | Thames Water.


Saturday 17 December (afternoon) 

Camden Council's emergency team are currently working with London Fire Brigade and Thames Water to address a burst water main on Belsize Road that is affecting residents in the immediate area.

The advice from the London Fire Brigade at present is for residents directly affected by the incident to stay in their homes on the upper levels.

A rest centre has been established at Swiss Cottage Leisure Centre and residents can attend there once the instruction from the London Fire Brigade changes and residents can leave their homes.

Thames Water continue to work to fix the main and ambulance and support services are on site to attend to any emergency health needs.

 The London Fire Brigade are advising the public to stay away from the area.

Residents affected by this incident who need help should call Thames Water on 0800 316 9800. Follow @thameswater on Twitter for updates on the incident.