Christmas and New Year opening times 2025
Face-to-face services at 5 Pancras Square
Over the Christmas and New Year period, our face-to-face services at 5 Pancras Square will be operating on the following timetable:
- Monday 22 December 2025: 9am – 5pm
- Tuesday 23 December 2025: 9am-5pm
- Weds 24 December 2025: 9am-4pm
- Thursday 25 December 2025: Closed to the public - emergency phone service only
- Friday 26 December 2025: Closed to the public – emergency phone service only
- Saturday 27 December and Sunday 28 December 2025: Closed to the public – emergency phone service only
- Monday 29 December 2025: 9am-4pm
- Tuesday 30 December 2025: 9am-4pm
- Wednesday 31 December 2025: 9am-4pm
- Thursday 1 Jan 2026: Closed to the public – emergency phone service only
- Friday 2 Jan 2026 – 9am-5pm
Contact Camden
Our customer services team, Contact Camden, will be closed for general enquiries on the following days:
- Thursday 25 December 2025
- Friday 26 December 2025
- Saturday 27 December 2025
- Sunday 28 December 2025
- Thursday 1 January 2026
Essential services will continue as usual over Christmas and New Year. In an emergency, please call 020 7974 4444 (24 hours a day).
You can also use your Camden Account at any time to manage key services in one place with one log in. With your Camden Account you can:
- Request a service or report a problem at any time
- Buy and renew parking permits
- Pay bills
- Apply for housing benefit
- Book housing repairs
- View your council tax bill and pay online
- Report a missed bin collection
Go to contact.camden.gov.uk to log in.
Parking
For information about parking enforcement over Christmas and New Year, please visit our parking and enforcement webpage.
Sports and leisure centres
Christmas and New Year opening hours for Kentish Town Sports Centre, King’s Cross Fitness, Oasis Sports Centre, Pancras Square Leisure, Swiss Cottage Leisure Centre and Talacre Community Sports Centre can be found on the Camden Better website.
For more information, go to the Camden Better Leisure website.
Camden libraries
Check our libraries webpage for updates on opening hours over Christmas and New Year.
Don’t forget, when our libraries are closed you can still do the following online:
- view your library account
- renew your items
- reserve a title
- browse reference information
- borrow an e-book or e-audiobook
- download an e-newspaper or e-magazine
To do this, visit our Digital Library
For further information visit camden.gov.uk/libraries or call 020 7974 4444.
Recycling and rubbish collections
We’ll be collecting your recycling and rubbish on different days over the festive period. Collections return to their normal schedule from Monday 5 January 2026.
| Normal collection day | Christmas collection day (two days later) | Normal collection day | New Year collection day (one day later) |
| Thursday 25 December | Saturday 27 December | Thursday 1 January | Friday 2 January |
| Friday 26 December | Sunday 28 December | Friday 2 January | Saturday 3 January |
You can order your free extra recycling bags for the festive season at camden.gov.uk/order-bins or by calling 020 3567 8105.
Check our recycling A-Z or find out how to recycle your real Christmas tree