Christmas and New Year opening times 2023

Face-to-face services at 5 Pancras Square

Our face-to-face services at 5 Pancras Square will be operating on the following timetable:

  • 25 and 26 December 2023: Closed to the public – emergency phone service only
  • 27 - 29 December 2023: 10am - 4pm
  • 1 January 2024: Closed to the public – emergency phone service only


Contact Camden

Our customer services team, Contact Camden, will be closed for general enquiries on the following days:

·       Saturday 23 December 2023

·       Sunday 24 December 2023

·       Monday 25 December (Christmas Day)

·       Tuesday 26 December (Boxing Day)

·       Saturday 30 December 2023

·       Sunday 31 December 2023

·       Monday 1 January (New Year’s Day)

Essential services will continue as usual over Christmas and New Year. In an emergency, please call 020 7974 4444 (24 hours a day).

You can also use your Camden Account at any time to manage key services in one place with one log in. With your Camden Account you can:

  • Request a service or report a problem at any time
  • Buy and renew parking permits
  • Pay bills
  • Apply for housing benefit
  • Book housing repairs
  • View your council tax bill and pay online
  • Report a missed bin collection

Go to contact.camden.gov.uk to log in.



For information about parking enforcement over Christmas and the new year, please visit our parking and enforcement pages.


Sports and Leisure Centres

Holiday opening hours for Swiss Cottage Leisure Centre, Pancras Square Leisure Centre, Oasis Sports Centre, Kentish Town Sports Centre and Talacre Community Sports Centre can be found on our dedicated webpage.

For more information, go to the Camden Better Leisure website.


Camden libraries

Check our libraries webpage for updates on holiday closures and reduced opening hours over Christmas and New Year.

Don’t forget, when our libraries are closed you can still do the following online:

  • view your library account
  • renew your items
  • reserve a title
  • browse reference information
  • borrow an e-book or e-audiobook
  • download an e-newspaper or e-magazine

To do this, visit our Digital Library.

For further information visit camden.gov.uk/libraries or call 020 7974 4444.


Recycling and rubbish collection

We’ll be collecting your recycling and rubbish on different days over the festive period. Collections return to their normal schedule from Monday 8 January.

Normal collection dayChristmas collection day
 (two days later)
Normal collection dayNew Year collection day (one day later)
Monday 25 DecemberWednesday 27 DecemberMonday 1 JanuaryTuesday 2 January
Tuesday 26 DecemberThursday 28 DecemberTuesday 2 JanuaryWednesday 3 January
Wednesday 27 DecemberFriday 29 DecemberWednesday 3 JanuaryThursday 4 January
Thursday 28 DecemberSaturday 30 DecemberThursday 4 JanuaryFriday 5 January
Friday 29 DecemberSunday 31 DecemberFriday 5 JanuarySaturday 6 January

You can order your free extra recycling bags for the festive season at camden.gov.uk/order-bins or by calling 020 3567 8105.

Check our recycling A-Z or find out how to recycle your real Christmas tree.

Find out more about your rubbish and recycling collection.